Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
